Every day, a team of over 4,600 people from over 60 nations works at SCHOTT Pharma to contribute to global healthcare. The company is represented in all main pharmaceutical hubs with 14 manufacturing sites in Europe, North and South America, and Asia. SCHOTT Pharma AG & Co. KGaA is headquartered in Mainz, Germany and listed on the Frankfurt Stock Exchange as part of the MDAX.
Your task Be part of a global team acting as a think tank for the organization to develop and incubate innovation and improvement projects. Your main role is to support work-streams for a global strategic project enhancing data visualization for top management as well as supporting workstreams of other mid to complex projects that contribute to Operations performance.
Visit our career site on the web at www.dhl-usa.com/en/careers/jobs.html As an Air Export Agent you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports and shipping carriers. Key Responsibilities: Processes, handles and distributes all required documents in the shipping area.Performs booking and booking optimization according to internal guidelines as defined by Product.Performs pickup arrangement.Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements.Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures.Interacts with Customer Service, Product, and Global Service Centers, if required Skills / Requirements: Creates and confirms transport order to ensure pickup of the shipment.Performs booking and booking optimization according to internal guidelines as defined by Product.Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators.Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures.Checks responses from counterparts and finalizes validation of required documents.Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents.Supports Customer Service in the incident and exception management resolution.Maintains excellent relationships with suppliers, customers and oversea offices.Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance.Interacts with Customer Service, Product, and Global Service Centers, if required.