Main Accountabilities To control of service inadequacies is maintained by establishing and monitoring service indicators and overall performance, and taking necessary action to achieve targeted service standards.
The Customer Operations checks orders in terms of quality, quantity, prices and delivery date and tracks the status until final delivery. Being the main “day to day” contact for B2B customers, he/she is responsible for managing retailers’ requests, involving the correct people into the organization for resolution.
The Customer Operations checks orders in terms of quality, quantity, prices and delivery date and tracks the status until final delivery. Being the main “day to day” contact for B2B customers, he/she is responsible for managing retailers’ requests, involving the correct people into the organization for resolution.
Ihr Ansprechpartner Tempo-Team Personaldienstleistungen GmbH Industriepark Hoechst C 820 65926 Frankfurt am Main Frau Sabine Seebald hoechst@karriere-tempo-team.com Telefon: 069 / 3 05 - 35 07 Fax: 069 / 3 05 - 16 37 2 Anzeige ID 104999 Vermittlungsart Arbeitnehmerüberlassung Branche Kaufmännische Berufe & Assistenz Arbeitsort 65929 Frankfurt am Main
SVD National Key Account Manager As a SVD National Key Account Manager, your mission is to [briefly describe the main mission]. You will report to [add Hiring Manager title]. You will To be in charge of Scientific vacuum division Key accounts of China in R&D and ANA , and responsible for the sales result of this kind of business.Identify the tailored strategy and long term cooperation of every defined Key Account customers and report to her/his manager.Follow up the full process of Key Account inquiry.
The Supply Chain Intern will support the Supply Chain group in key planning, data, and procurement‑related activities, including but not limited to supply planning analysis, material availability, data management, inventory evaluation, purchase order support, and cross‑functional communication. Main Responsibilities: Drive actions to ensure material availability supporting customer releases and service schedulesWork with internal groups to streamline documentation effortsAssist in updating material master dataSupport management of purchase orders and service work ordersAnalyze inventory data and parametersManage existing data sets and create new data models for metrics and reportingMaintain effective communication with internal and external customersPerform other related duties as assignedTo succeed, you will need Skills / Knowledge / Experience: Education level: Must be a Junior or Senior pursuing a Bachelor’s degree in Supply Chain, Business, or Information Systems at an accredited college or university.
Main Tasks and Key Responsibilities Overall goals / Typical measures Seeks and prospects for BC targets to win new customers generally in the 30k-500k Euro range Net Sales per annumPlans and manages medium to large - sized Business CustomersBuilds rapport and trust with customers by being informed about customer’s business and the marketAssesses the type and size of customer needsRecommends solutions based on customer needs by using industry knowledgeIs responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chainSupports customer growth by conducting joint visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etcUses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA’s & SOP’s)Is a master user of DGF CRMTransfers SC with high value potential to key account Sales channel Job Requirements Computer Literate – All MS Programsand willing to learn additional computer skillsAbility to work in a team environment and transfer of knowledge to team membersAbility to work within time constraints, make own decisions and advise Client of logistics solutionsPunctuality and time management skills are essential elements of this position.Ability to work under extreme pressure with minimal supervision.Ability to communicate effectively on all levelsAbility to use initiative and be a self-starterCreativity and problem-solving capabilitiesOutstanding Customer relationship skills a necessityPunctuality and time management skills are essential elements of this position.Must have previous freight experience Skills / Qualifications Key capabilities / Competencies Competence Competency segment ‘Business’ Analysis:Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.
Visit our career site on the web at www.dhl-usa.com/en/careers/jobs.html As an Air Export Agent you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports and shipping carriers. Key Responsibilities: Processes, handles and distributes all required documents in the shipping area.Performs booking and booking optimization according to internal guidelines as defined by Product.Performs pickup arrangement.Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements.Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures.Interacts with Customer Service, Product, and Global Service Centers, if required Skills / Requirements: Creates and confirms transport order to ensure pickup of the shipment.Performs booking and booking optimization according to internal guidelines as defined by Product.Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators.Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures.Checks responses from counterparts and finalizes validation of required documents.Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents.Supports Customer Service in the incident and exception management resolution.Maintains excellent relationships with suppliers, customers and oversea offices.Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance.Interacts with Customer Service, Product, and Global Service Centers, if required.