You will be responsible for the Customer Service activities and Credit Management. Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
This role is essential to ensuring the accuracy and timeliness of vendor payments, maintaining clean account records, and supporting financial reporting and audit readiness. Main Responsibilities: • Post incoming payments and manage vendor accounts • Reconcile AP sub-ledger to the general ledger • Assist in preparing balance confirmations and reports • Support month-end activities and documentation • Review and process vendor invoices and employee expense claims in accordance with company policies • Perform 3-way matching for purchase orders, invoices, and receipts • Prepare and execute regular payment runs (wires, ACH, checks) • Reconcile vendor accounts and resolve discrepancies or payment issues • Assist with AP month-end closing, including journal entries and accruals • Maintain accurate AP ledger records and support general ledger integrity • Communicate with vendors and internal stakeholders to ensure timely resolution of issues • Support internal and external audit requirements with documentation • Contribute to the improvement of AP procedures and participate in system/process updates What makes you stand out • Degree in Accounting, Finance, or related field • 2–3 years of experience in AP or accounting • Familiarity with ERP systems and accounting principles • Detail-oriented with good time management skills • Solid understanding of accounting principles (GAAP/IFRS) • Strong Excel skills and attention to detail • Effective communication and organizational skills • Ability to work under deadlines and manage multiple priorities • Experience in a high-volume or shared services AP environment • Attention to detail
Auf einen Blick Ausgeschrieben seit: 10.03.2026 Branche: Produktion Tätigkeitsbereich: Produktionsleiter (m/w/d) Einsatzort: Frankfurt am Main Bewerbung: Ohne Anschreiben Referenz-Nr.: 105558A48040
Auf einen Blick Ausgeschrieben seit: 10.03.2026 Branche: Produktion Tätigkeitsbereich: Produktionsleiter (m/w/d) Einsatzort: Frankfurt am Main Bewerbung: Ohne Anschreiben Referenz-Nr.: 105558A48040
Main Tasks and Key Responsibilities Overall goals / Typical measures Seeks and prospects for BC targets to win new customers generally in the 30k-500k Euro range Net Sales per annumPlans and manages medium to large - sized Business CustomersBuilds rapport and trust with customers by being informed about customer’s business and the marketAssesses the type and size of customer needsRecommends solutions based on customer needs by using industry knowledgeIs responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chainSupports customer growth by conducting joint visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etcUses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA’s & SOP’s)Is a master user of DGF CRMTransfers SC with high value potential to key account Sales channel Job Requirements Computer Literate – All MS Programsand willing to learn additional computer skillsAbility to work in a team environment and transfer of knowledge to team membersAbility to work within time constraints, make own decisions and advise Client of logistics solutionsPunctuality and time management skills are essential elements of this position.Ability to work under extreme pressure with minimal supervision.Ability to communicate effectively on all levelsAbility to use initiative and be a self-starterCreativity and problem-solving capabilitiesOutstanding Customer relationship skills a necessityPunctuality and time management skills are essential elements of this position.Must have previous freight experience Skills / Qualifications Key capabilities / Competencies Competence Competency segment ‘Business’ Analysis:Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.