The Customer Operations checks orders in terms of quality, quantity, prices and delivery date and tracks the status until final delivery. Being the main “day to day” contact for B2B customers, he/she is responsible for managing retailers’ requests, involving the correct people into the organization for resolution.
The Customer Operations checks orders in terms of quality, quantity, prices and delivery date and tracks the status until final delivery. Being the main “day to day” contact for B2B customers, he/she is responsible for managing retailers’ requests, involving the correct people into the organization for resolution.
We can offer challenging & innovative construction projects with a main focus on Germany to meet our customers’ needs and bring great benefits for the company to take lead position on national and international area.
Stellenbeschreibung DEKRA Arbeit GmbH is seeking a dedicated and reliable Project Assistant (m/f/d) – Finance (AMLA) for a financial authority in Frankfurt am Main. In this role, you will support both the Governance team and IT Project Managers with administrative tasks, coordination of meetings and stakeholders, as well as project-related activities, ensuring timely execution and compliance with internal procedures.
This position provides opportunities for promotions after gaining certain experience and a proven record of accomplishment. Main tasks Support process optimization and redesign projects according to established project management and standardization methodologies (e.g.
You will be responsible for the Customer Service activities and Credit Management. Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
This role is essential to ensuring the accuracy and timeliness of vendor payments, maintaining clean account records, and supporting financial reporting and audit readiness. Main Responsibilities: • Post incoming payments and manage vendor accounts • Reconcile AP sub-ledger to the general ledger • Assist in preparing balance confirmations and reports • Support month-end activities and documentation • Review and process vendor invoices and employee expense claims in accordance with company policies • Perform 3-way matching for purchase orders, invoices, and receipts • Prepare and execute regular payment runs (wires, ACH, checks) • Reconcile vendor accounts and resolve discrepancies or payment issues • Assist with AP month-end closing, including journal entries and accruals • Maintain accurate AP ledger records and support general ledger integrity • Communicate with vendors and internal stakeholders to ensure timely resolution of issues • Support internal and external audit requirements with documentation • Contribute to the improvement of AP procedures and participate in system/process updates What makes you stand out • Degree in Accounting, Finance, or related field • 2–3 years of experience in AP or accounting • Familiarity with ERP systems and accounting principles • Detail-oriented with good time management skills • Solid understanding of accounting principles (GAAP/IFRS) • Strong Excel skills and attention to detail • Effective communication and organizational skills • Ability to work under deadlines and manage multiple priorities • Experience in a high-volume or shared services AP environment • Attention to detail
In your position, you also contribute to setting standards and best practices for your team and support exploring new methodologies and practices. Main tasks Independently manage process optimization and redesign projects according to established project management and standardization methodologies (e.g.
This position acts as the service sales liaison between the Leybold factory and the client with the intent to teach companies how to maximize the life cycle of their equipment through means of the VTS Service Ladder. Main Responsibilities: This position is an even mix of time in the home office and on-site work at some of the worlds most technologically advanced factories, to demonstrate to engineers and management how to maximixe the life of their equipment by teaching and promoting the VTS Service Ladder.